I was never refunded 2 times for 2 spearte occasions one was for $304.45 and another for $756.65

[randsimian-0]

I have 2 different occasions that ebay breached it's moneyback guarantee policy I returned 2 items to 2 sellers that never refunded me my money back $356.54 and another for $756.65 I spoke to customer support but no good outcome for me how is this OK.   I want ,y money back I returned those item with return tracking information but ebay failed me and now I want to be compensated for pain and suffering for ebay breaching a protection policy

[twinkling.smile · Accepted solution]

@randsimian-0 

I suggest to contact eBay's Customer Service via Facebook or Twitter. They are good.

Find how to send eBay a private message on https://Facebook.com/eBay  or  https://Twitter.com/AskeBay

If you don't have an account, you have to make one. Facebook is the easiest.

[comics-scifi-collectibles]

Try talking to ebay again with the contact method my fellow mentor shared.

If you do not have any success with ebay then you will need to contact your funding source and file a charge back. 

@randsimian-0 

[randsimian-0]

Thank u so much