01-18-2023 08:21 AM
I've sold an item payment is on hold. I went to ship item it was a lot higher than ebay's estimated shipping cost. Buyer agreed to pay and additional fee to send the item I can't find how to send a revised invoice
01-18-2023 08:26 AM
Do this only if buyer agreed, as charging more is against policy. You will have to send a PayPal invoice for the additional amount. Otherwise, you would need to cancel the transaction and have buyer repurchase from an updated listing.
01-18-2023 08:27 AM
Sellers are not allowed to charge more for shipping that what was indicated on the listing page. You will have to pay the difference yourself.
01-18-2023 09:21 AM
You can't ask the buyer to pay anymore then what was shown in the listing.
If a seller makes a mistake on the shipping, they have to make up the difference.
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.