08-13-2021 06:44 AM
I need to return item I purchase from someone in Illinois, but the return label is in India. How is this possible? to ship the item to India would cost more than I paid for the item. why is someone in India selling on Ebay with an Illinois address.
08-13-2021 06:48 AM - edited 08-13-2021 06:48 AM
Message the seller and remind him he is obligate to provide a return address in the US.
Did you open a return request? If not, start with that - you want to always work through the system so that eBay can help if needed.
Go to your purchase history - select return this item. Click see more under the reasons if you don't see the correct reason, and follow the prompts.
The seller has 3 business days to send you a return label (if he is responsible for the shipping) or a return address in the US. If he doesn't, or says he can not, go to your case and click 'ask us to step in'.
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