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I need my money back for both items

So I ordered a couple items, and they never delivered to my apartment. The sellers told me to go to either the Post Office or u. PS so I did I went to the U. PS office FedEx office and the Post Office and no one has my packages that says that delivered. I don't want the items anymore. I just want my money back because I feel like I got scammed i've never had problems like this with eBay before. But this is the type of stuff to make me stop using it

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Re: I need my money back for both items

Did you open an Item Not Received case?  If not do it now.

http://resolutioncenter.ebay.com/

 

Message 2 of 4
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Re: I need my money back for both items

I did but they keep telling me to go to the post officer u p s and sending me a tracking number

Message 3 of 4
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Re: I need my money back for both items

If tracking shows it was delivered to your address, but wasn't, call or visit the carrier with the tracking number and insist they track down where the package was actually left, which they can do with scans and GPS.


If delivered to a wrong address they will try to retrieve it. Also watch the tracking for a scan it got turned in or returned to the seller. If the address on the label is not yours, then you need documentation from the carrier to that effect to show ebay when you appeal the case.


If it shows it was delivered to your address and is now stolen or missing, it is a matter for a local police report and your insurance company. Neither ebay or the seller can help further.

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