07-04-2021 03:58 AM
I bought a product . It was supposed to be delivered to my house on a Monday by FedEx. Showed delivered looked not there called them gave tracking number showed delivered . Gave 2 more days called back thought wrong house checked around . Called back to fed ex gave name and address and tracking number wrong address and wrong name . The seller won't answer back 😒 . Called I got suckered again .
07-04-2021 04:12 AM - edited 07-04-2021 04:13 AM
You need written proof by the carrier where your item was delivered if tracking doesn't prove enough. You can ask them.
Then you can request a refund for an item that wasn't delivered to you.
https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042
Notice that your second step is: asking eBay to step in, if necessary.
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