09-17-2021 07:37 AM - edited 09-17-2021 07:37 AM
I want my DBA to show on my shipping labels and it is showing my old account information. I spent quite some time opening every "account/address/update" tab on eBay and Paypal and no luck. With the new eBay payments, it seems like the tabs reflect everything I put in but can't find the area I need. I do not want my name and old page info on the shipping label as it may confuse the buyer. Please help and TIA.. appreciate any guidance.
09-17-2021 07:54 AM
On this page update the 'ship from' address -
https://accountsettings.ebay.com/uas/addresses
09-17-2021 08:01 AM
Thank you -- it reflects the information I want. I went to pay for a label just an hour ago and still reflected my old information.
09-17-2021 08:05 AM
Do you have an ebay Business Account? You need one to use a DBA.
09-17-2021 08:47 AM
Hmm, well, I thought it only pulled the current info.
You could try asking on the shipping discussion board -
https://community.ebay.com/t5/Shipping/bd-p/shipping-returns-db
09-17-2021 09:05 AM
On the create label page, on the right, edit the from address there. This should then stick.
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