How to ship 6 boxes for one order

[giftbylinda]

I have sold a large set of china which required 6 boxes but eBay limits the number of labels to 5 for one order.  How do I get the 6th label to print?

[wooden_flower]

You will have to create the 6th label outside of eBay.  You can print labels through paypal.

https://www.paypal.com/shiplabel/connect/shipstation?pp_flow=APP_CENTER&flow=list_view

[giftbylinda]

Thank you.  But then I won't be able to have that box tracked through eBay because I won't be able to upload the 6th label, nor get the shipping discount.  Is not having that 6th box tracked in eBay ok? 

[wooden_flower · Accepted solution]

Shipstation should offer the same commercial pricing that eBay offers - all online label providers do, other than buying from usps.com directly.

You can send the buyer a message with the 6th tracking #.   I don't know of any way to get it officially added to the order - 5 is the limit.

You can ask customer service if they know of any other way, but I doubt that they do.

To contact customer service, follow the instructions on this page to work through the automated assistant to request a call back - select agent when it is an option -
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851

[giftbylinda]

Thank you, just letting you know that I followed your suggestion.  Really a shame that eBay has this restriction.