12-14-2023 12:19 PM
Hello,
The link ebay provided me for my return is no longer active. The link had a return label that I could print and a QR Code that the USPS could use.
The return information Ebay provided me said that the item needed to be shipped by yesterday (Dec 12). Since the deadline is past, I presume that is why the link is no longer active (for the return label and QR code). However, the item says that I have 30 days to return it. It says I have until December 22. So I do not know why Ebay wanted it shipped by yesterday (which is 10 days earlier).
How can I request a new label and QR code from eBay? How can I get Ebay to honor the 30 days for the return?
Ebays automates assistant is of no help. I have found no customer service phone number, email nor link. 😞
12-14-2023 12:25 PM
Try going to your Purchase history.
Find the item in Returns and cancelled orders.
Select View return details.
Choose See label.
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