How to reopen a return.

[amlloy0]

I started a return but then closed it when I realized I was about to print a shipping label they expected payment for.

My intention was to reattempt the return without choosing the pay-for shipping label option.  However, the website won't allow me to reopen the return.  The seller says I can return the item, but I believe it is necessary to go through the ebay website not just mail the item back to seller.  Am I correct? How do I reopen a return?

Thanks.

[Anonymous · Accepted solution]

You can ship the item back to the seller with tracking.  If seller does not refund after receiving items (seller has 6 days to issue a refund),  then you can open a case in PayPal's Resolution Center and enter tracking number showing seller received the item.  It sounds like seller is willing to work with you.