How to have a chat with eBay agent

[parbhna.skukcbw9li]

Hi,

How to contact eBay agent for chat ? I have item which was returned but no refund so far. I contacted seller couple of times but no response. Even no proper channel to contact eBay.

Thanks

[shipscript]

Returns must be processed through the eBay platform by opening a formal return request.  If a return was negotiated through messages, or if an item was returned without contacting the seller, you may not be able to resolve the issue.

If you have a North American phone number, you can select the option to have eBay call you.

(If you don't have a +1 phone number, then use the human chat option instead.)

1. On the eBay Help page, type a few words about the problem.
2. Find a topic that is somewhat related to your issue.
3. Scroll down to the bottom of that page.
4. You my see the "Have us call you" option.
5. If not, click the automated chat option.
6. When automated chat opens, scroll down to the bottom and look for "Contact an Agent".
7. If you don't see it, then click "See More" until you do see the "Contact an Agent" option.
8. Click the agent option, and choose the "Have us call you" option or Chat option.
9. If your phone has a call blocking feature, be sure to turn it off to receive a callback.