Hi.
I accepted a return request for an item I sold, but the buyer has not returned the item. It says I can close this return on July 20 if they have not sent the item back, but I see nowhere to do that. Can you please tell me how to do this so that I can get the payment, which ebay says they are holding until this is resolved, for the item that the buyer still has, and obviously doesn't plan on returning since the request was accepted on July 9.
Thanks!
Amy
