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How to change buyer restrictions

I have a buyer who has a PO Box and I need to lift the restriction so he can pay for the item

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How to change buyer restrictions

@vinyl_attic66   These are the steps you need to take so your buyer can make a purchase.

 

#1 Cancel the sale as problem with buyers address

 

#2  Go to account settings and remove the block for PO Boxes which is NOT needed unless you are shipping via Fed Ex or UPS.   https://www.ebay.com/ship/prf     Select the option to apply to all listings.  It's safe to ship to PO boxes.  

 

#3 Relist the item.  You can use sell similar from the drop down menu next to the item on this page> https://www.ebay.com/sh/ord/?filter=status:ALL_ORDERS  Double check that the PO BOXES are no longer blocked before you submit the listing.   If it is then reply to this post for more help.

 

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

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How to change buyer restrictions

@vinyl_attic66   These are the steps you need to take so your buyer can make a purchase.

 

#1 Cancel the sale as problem with buyers address

 

#2  Go to account settings and remove the block for PO Boxes which is NOT needed unless you are shipping via Fed Ex or UPS.   https://www.ebay.com/ship/prf     Select the option to apply to all listings.  It's safe to ship to PO boxes.  

 

#3 Relist the item.  You can use sell similar from the drop down menu next to the item on this page> https://www.ebay.com/sh/ord/?filter=status:ALL_ORDERS  Double check that the PO BOXES are no longer blocked before you submit the listing.   If it is then reply to this post for more help.

 

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

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