How to cancel order when when it says that it’s been too long

[dcstone00]

Seller contacted me and said for me to submit a cancellation request because they were out of the product that I ordered but it keeps saying that it’s been too long for a cancellation 

[lady_madonna]

@dcstone00 

If the seller said the item is not in stock, THEY are the one that needs to cancel the transaction and issue you a refund.

If they don't do that, you can wait until the estimated date of delivery has passed and file a Refund Request.

Go to your My Ebay page >> Purchase history

•     Select “More actions” beside your item and then “I didn't receive it.”
•     Click the box beside I want a refund.
•     Select Send request.

If the seller does not respond after 3 days, you can ask Ebay to step in to help you.

•     Find the item in your Purchase History
•     Select See request details
•     Select “Ask eBay to step in.”