How to Void an shipping label of an Cancelled Item

[desertempire]

Hello all,

I sold an item yesterday and generated a shipping label. Then the customer cancelled the order today. Thus I cancelled the order before voiding the shipping label.  (this was the most costly shipping item 😞  ). 

Now when I go to the  Seller Hub-> Orders -> 'Shipping Labels', it won't see that specific cancelled order. I have no way to void that shipping label for that cancelled order.. 

I can find that cancelled order, and showing that tracking number like how to monitor it, but there is no option to void the shipping label from there. 

Just wonder anyone has an insight how to do that? 

Thank you in advance. 

DE

[disneyshopper]

Go to

Seller Hub > Orders > Shipping labels

Locate the Order.  Click the down-arrow.  Select VOID label.  You have 5 days from the date you printed the label in order to void the label.  The USPS will credit your account in 2-3 weeks after they have confirmed the label was never used.

[desertempire]

Thanks for the reply. 
Since the Order was cancelled, therefore when I went to 'Shipping Labels' list, I could not locate the order. It was removed from that list... that's why I am stucked..