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How seller protects themself from buyer swapping merch and claiming poor quality sent?

I have vintage dolls for sale and I've heard lots of stories from sellers who say the buyer swapped out the doll purchased for a similar doll, but in worse condition. eBay sides with the buyer and the seller is out the money AND the doll!! How does one protect themself from such a scenario? It's the main reason I haven't attempted selling here.

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