How do you handle 'sent to a different address' scammers when the item is marked as delivered?
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10-25-2024 08:49 AM
How do you handle 'sent to a different address' scammers when the item is marked as delivered?
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How do you handle 'sent to a different address' scammers when the item is marked as delivered?
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10-25-2024 09:20 AM
The bots see that tracking states DELIVERED so you will automatically lose an Item Not Received case.
Take the tracking down to the carrier and have them check their GPS coordinates to see exactly where the package was delivered. If not to your address, the carrier should try and retrieve the package. Then you upload a copy of that letterhead into an appeal, to get your money back.
https://www.ebay.com/help/buying/returns-refunds/handling-disputes?id=4039
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