How do you get funds released sooner than 30 days?

[enliter]

I auctioned my gold Rolex Day Date President for $12,200. Included was the certified appraisal from 2017 for $12,900. Similar items sell between $14,000 and $18,000. The buyer gave the item and transaction five stars.

What security or customer satisfaction reasons exist to justify the eBay policy which refuses to remit your money under this and similar situations?

It's not fair. It's not right. It is unethical and unacceptable for eBay to earn interest income for eBay shareholders on money they are borrowing from us for zero percent interest.

What action have you used to get your money from eBay sooner than 30 days? I'm at a loss.

I have stage four metastatic renal cell carcinoma. I have very expensive copays coming due this week and next for oral chemotherapy and for intravenous immune system infusions. The interest rate for a cash advance from Visa is 23.99%. Using it will nearly exhaust my credit limit. Can you help me? I've spoken with an eBay support person who spoke with a manager and said she would follow up and call asap me with their decision.

Two days have passed without and outreach from eBay. What do you recommend? Who do you contact at eBay who has the authority to help me? 

Thanks. I appreciate your advice.

[lady_madonna]

@enliter 

Ebay may place a transaction hold on funds depending on your seller status, changes to your account status, or other factors:

• New or infrequent sellers will experience transaction holds while learning best selling practices. This helps sellers become established and build a strong selling history on eBay. New sellers typically experience holds for up to 14 days, although sometimes it may be longer
• Previously restricted or suspended sellers will experience transaction holds for the 30 days after the restriction or suspension is lifted, while we confirm that the items have been successfully delivered
• High priced items or unusual selling patterns may lead to transaction holds for up to 30 days to help us ensure that buyers don't have any issues with the order
• The authentication process may lead to transaction holds for up to 30 days until the authenticity of items sold with eBay’s Authenticity Guarantee can be confirmed

Good luck with your cancer treatments. I hope you do well.

[enliter]

I know the eBay policy.

The buyer has no issues, nor will they during eBay's arbitrary 30 day hold. How do we know this?

1. The buyer wrote with their five-star feedback that their expectations were exceeded.
2. They got it at auction without reserve.
3. The buyer got it for around 30% off similar items available on eBay.
4. They received a 2017 GIA registered appraisal and authentication of a scarce Rolex which showed a valuation which was greater than their winning bid.
5. Our current gold price is around $1,800. It was $1,500 when appraised. The gold content value has increased around 30%.

We know that eBay has no good reason to sit on my money. Do they?

[lady_madonna]

@enliter 

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@enliter wrote:

I know the eBay policy.

The buyer has no issues, nor will they during eBay's arbitrary 30 day hold. How do we know this?

The buyer wrote with their five star feedback that their expectations were exceeded. The buyer received a current GIA registered appraisal and authentication of a scarce Rolex which they got at auction without reserve from a seller who let go of what was an heirloom intended for passing on to my grandson. The buyer got it for around 30% off. 

Bay has no good reason to sit on my money. Do they?

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Ebay goes by THEIR rules, not by the buyer's feedback left, or the appraisal, or the authentication, or why the item was sold by the seller, or who the item was intended for, or any discounted price.

Sorry, but Ebay does not provide exceptions to their rules.

[enliter]

"Unfair taking" is covered by common law and civil codes to prevent this behavior. 

This is a class action cause which should yield millions of dollars to sellers who have been robbed with a policy instead of a pistol. 

You think?

[lady_madonna]

@enliter 

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@enliter wrote:

"Unfair taking" is covered by common law and civil codes to prevent this behavior. 

This is a class action cause which should yield millions of dollars to sellers who have been robbed with a policy instead of a pistol. 

You think?

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NO

As per Ebay rules for sellers, Ebay is entitled to hold funds on high priced items for up to 30 days in case of any claims through the 30 day Money Back Guarantee for buyers.

If you needed the money quickly, using online selling sites would not be the place to sell for quick cash. As you stated earlier, you were already aware of the Ebay policy, so you agreed to accept the policy when you chose to sell the item on Ebay.

[enliter]

The law supersedes every corporation's unfair practices. 

eBay will lose. Sellers will win. 

I'm an old insider. Been on the boards of public corporations. As a CPA and JD, seems reasonably obvious. I can explain me case to my four year old grandson and he will immediately understand. He will tell us the simple truth. This will be easy to assess for every court eBay could appeal to for as long as they might try. 

I'm surprised no one has challenged them in court. I imagine it will be a spectacle. 

[shipscript]

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@enliter wrote:
...Two days have passed without and outreach from eBay. What do you recommend? Who do you contact at eBay who has the authority to help me? ...

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Since it is the weekend, the managers may not be available to follow up with a response. Because you have positive feedback from the buyer, you have a fair chance of a positive outcome through customer support. However, even with buyer feedback, there is a slim chance the buyer may have the item independently appraised and find some "flaw", or that a stolen card was used for the transaction. I think those would be the only reasons eBay could hold your payout to full term. I would reach out to support again on Monday.

Also make sure that your checking account has been verified and that you have provided eBay will all relevant tax information, as that can sometimes create further delays.

[janet9988]

If you think the rule is unfair then you should never have listed your item.

It is unfair of you to blame ebay,after the fact, for following their own policy which is exactly what you agreed to.

Go try to complain to Visa about being charged unfairly at the 23%99 rate for the  cash advance.

[kensgiftshop]

You haven't sold anything for awhile and the item sold for more then $1000, so they are going to hold the funds for 30 days.

Nothing you can do but wait until they release the funds.

[kensgiftshop]

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@enliter wrote:

"Unfair taking" is covered by common law and civil codes to prevent this behavior. 

This is a class action cause which should yield millions of dollars to sellers who have been robbed with a policy instead of a pistol. 

You think?

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How have you been robbed?

You'll get the funds, you just have to wait for them.

[kensgiftshop]

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@enliter wrote:

The law supersedes every corporation's unfair practices. 

eBay will lose. Sellers will win. 

I'm an old insider. Been on the boards of public corporations. As a CPA and JD, seems reasonably obvious. I can explain me case to my four year old grandson and he will immediately understand. He will tell us the simple truth. This will be easy to assess for every court eBay could appeal to for as long as they might try. 

I'm surprised no one has challenged them in court. I imagine it will be a spectacle. 

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There's nothing to challenge.

You agreed to their terms when you decided to list the watch.

If you didn't take time to read what you agreed to, who's fault is that.