How do I stop seller from sending requests to retract feedback every couple of days?

[77095-066]

Apparently eBays system is broken and allows sellers to spam buyers to retract feedback until they block or don't answer so the seller can get negative feedback removed.

How do we fix this problem?

[comics-scifi-collectibles · Accepted solution]

@77095-066  There's no way to block the seller from sending the request.  You can just ignore it. 

They won't be able to do this much longer as sellers are only allowed 5 feedback revision requests per year or 1k sales.      The requests expire after 10 days.  

The seller is going to have an unpleasant surprise one day soon when they realize that they used up all of their feedback revision requests.  

[glorybells]

@comics-scifi-collectibles , used up all for the year in February, no less!

[77095-066]

They have already sent me 11 requests to retract feedback on what appears to be a counterfeit product, I tried to let them know they should research their product better, because it does not meet up to US standards (came from China) and they tried to dispel that it did not meet up US standards so I told them to double check their listing and maybe correct it if it was not what it was supposed to be because as buyers we need to know about items that may be dangerous for us to consume.

Instead they tried to get me to believe it was genuine, so I had to let others know that it was not a factory packaged product, with no lot number or expiration date even though the label asked for you to check for it, and the manufacture's website was bogus.

Now every couple of days they sent another email begging for me to retract the negative feedback, and I cannot drop it in good faith because I would rather lose the 10 bucks than endanger others health.  

[comics-scifi-collectibles]

@77095-066.  They shouldn't be able to send so many requests.   

Here's how to contact eBay general customer service:

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://twitter.com/askebay

https://www.facebook.com/ebay

[77095-066]

Thank You for the information, I always do my best to leave every seller positive feedback and give them the benefit of any doubts... But every thousand or so one shows up that does not seem to be wanting to be honest with the buyers and we have to let the community know our truthful experience.

[comics-scifi-collectibles]

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@77095-066 wrote:

Thank You for the information, I always do my best to leave every seller positive feedback and give them the benefit of any doubts... But every thousand or so one shows up that does not seem to be wanting to be honest with the buyers and we have to let the community know our truthful experience.

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@77095-066.  I would have left negative feedback for that seller too.  I do recommend sticking with US sellers, returns and refunds are much easier .  

[albertabrightalberta]

Are they sending actual feedback revision requests or just spamming you with messages asking for revisions? 

I'd just ignore.