How do I speak with an agent?

[heywwjd]

I need help filing a damage claim for item sent by UPS using EBAY QR code.

[ferncliff-39]

@heywwjd 

You don't need to speak with an agent.

Scroll down on this linked Help page to the section on UPS - there are very specific instructions you need to follow to file a UPS damage claim:

>> https://www.ebay.com/help/selling/shipping-items/shipping-insurance?id=4643&st=12&pos=3&query=Shippi...

[heywwjd]

Appreciate the help. I was finally able to reach the place where EBAY will call us back. Talked with couple people about what to do. Thanks 

Merry Christmas