How do I request call back

[deadmanfightwear]

I need to request  a callback from a human.

[eburtonlab · Accepted solution]

@deadmanfightwear 

For help in the UK, be sure you are starting from ebay.co.uk rather than ebay.com.

You may be better off asking your question here to get suggestions from experienced users.

To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.

What options you see may depend on your particular issue and how busy that department is at the moment.

Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.

If nothing else works, try this UK link:

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

If you are unable to get a call back, try contacting eBay via social media direct message:

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

[mr_lincoln]

Hi @deadmanfightwear 

You can request a call back during normal west coast business hours here: eBay Customer Service

You can also ask your questions here, this forum is supported by volunteer Buyers and Sellers who assist other member using the venue.