08-03-2022 04:07 PM
I cannot figure out how to generate this auto worded payment reminder. Its worded like this:
Hi spendin-n-y2k,
Thanks for your business! I am ready to ship the following item: Amazon Prime Unisex Blue Hat Beanie Employee Driver Fulfillment Logo Ribbed (null)
Unfortunately, I can't ship the above until I've received a payment. Can you please let me know when I can expect a payment?
Looking forward to hearing from you.
Thanks!
I copied that from an item I paid for but need it for an item I sold that hasn't been paid yet. So where do I find it?
08-03-2022 04:39 PM
eBay sends payment reminders - sellers can not send them.
08-03-2022 09:52 PM
No this was not from ebay, the seller generated it because ebay has another version that is worded completly different.
08-04-2022 05:18 AM
It is possible that store subscribers still have the option to create their own, or it may be left in the system from before it was removed as an option. I thought even store subscribers could no longer customize the payment reminder.
There is no option for non-store subscribers. You can see on the communications page that the only option is to 'have us send a reminder' -
https://www.ebay.com/cnt/ManageBuyerCommunication
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