How do I email eBay with a question?

[n10d1]

How do I email eBay with a question?

[lady_madonna]

@n10d1 

Ebay Customer Service does not have email.

Most questions/issues can be correctly addressed here by the experienced and knowledgeable Ebay Mentors.

If you still would prefer to contact Ebay Customer Service, use the link below to request a call back from an Ebay customer service rep or to chat online with an agent:

https://www.ebay.com/help/eua?id=5275&mkpid

Available 5:00 am to 09:30 pm Pacific Time.

[eburtonlab]

You may be better off asking your question here to get suggestions from experienced users.

To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.

What options you see may depend on your particular issue and how busy that department is at the moment.

Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.

If nothing else works, try this link between 5am to 9:30pm Pacific Time:

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

If you are unable to get a call back, try contacting eBay via social media:

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/