How can I resolve an issue with a seller on eBay?

[za-633423]

If you have an issue with a seller on eBay, follow these steps:

1. Contact the Seller:

   • Go to Purchase history, find the item, and select Contact seller to explain the issue and try to resolve it directly.

2. Open a Case:

   • If the seller doesn't respond or the issue isn't resolved, open a case in the Resolution Center within 30 days of the estimated delivery date.

3. eBay Money Back Guarantee:

   • If you still can't resolve the issue, escalate the case to eBay for review. eBay's Money Back Guarantee may cover you if the item is not as described or didn't arrive.

For further assistance, visit the eBay Community forums.

[za-633423]

To resolve an issue with a seller on eBay, go to Purchase history, find the item, and select Contact seller to discuss the problem. If unresolved, open a case in the Resolution Center within 30 days of the estimated delivery date. If necessary, escalate the case to eBay for review under the eBay Money Back Guarantee. For more help, visit the eBay Community forums.

[lady_madonna]

@za-633423 

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