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How can I connect with real person from eBay. Not automat

How can I connect with real person from eBay. Not automat.

Ebay charged final fees twice from my account  and buyer didn't pay.

I can't do anything with this listing.

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Re: How can I connect with real person from eBay. Not automat

When a buyer fails to pay after 4 full days, you can get your final value fees refunded by canceling the sale, using the reason "buyer hasn't paid".  You can cancel up to 30 days after the purchase to receive a refund of fees.

https://www.ebay.com/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137 

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
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