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How am I supposed to return an ebook?!!

I recently ordered a book thinking it was a print copy.  After paying received a link to a “digital” copy.  I asked for a refund immediately.

since then, the listing has been taken down and the seller’s account closed (I imagine for copyright infringement).

I still haven’t received any refund ($6.99) and the return time limit ends soon.  How am I supposed to return a “delivered” link that I never clicked on?!!  Thanks all!  “Oldshew”

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Re: How am I supposed to return an ebook?!!

@oldshew 

 

Contact customer service - I am sure they will refund your payment.

 

The easiest way to do this is to post a private message on social media. www.facebook.com/ebay  www.twitter.com/ebay 

 

To speak to customer service, use the link this page “have us call you” - https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

 

If you don't see 'have us call you', click chat.  Then type contact an agent.

wooden_flower Volunteer Community Mentor.
eBay member since 2001.

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