Hi we lost a package due the wrong address on label created how can I proceed to recovery the packag

[rjbs_42]

How to recovery a package was delivered to the wrong address 

[comics-scifi-collectibles]

@rjbs_42   You are a seller that shipped to the wrong address by mistake?   

Did you ship to the address that the buyer provided at checkout?   The answer to this question determines what you need to do next.    

Look forward to hearing back from you.

[rjbs_42 · Accepted solution]

the label is created by eBay automatically with the buyer address? 

[comics-scifi-collectibles]

@rjbs_42.  Yes.  Since you used an eBay label the address that prints is the one that the buyer provided at checkout. 

The sellers job is done when tracking shows delivery to the address they provided.