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Help

So i accidentally deleted a sold item/listing off my account and i already got paid in my bank account but i am still unable to ship it because first i cant even find the listing for it and second i basically need to find so i can find and print the shipping label! I tried asking the buyer to cancel so we can re do the whole order but she cant and i dont know what to do:-( this is my first time selling , if anything do u guys know if i can talk to someone over this like customer support? Ty

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Help

@vanlo-729 

It is not possible to delete a buyer's order from your account.

Go to your seller hub and you can find the order and the details so you can ship the item to the buyer.

 

Seller Hub Overview:

 https://www.ebay.com/sh/ovw


Orders (https://www.ebay.com/sh/ord)

 

 

 

 

lady_madonna
Volunteer Ebay Community Mentor

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