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Help adding user's permissions

Hi,

 

 

Can someone please kindly help?

 

EBay will not allow me to add user permission to my account. I  want to sell products but I would like to add a user permission to help me get started.  I copied and pasted the messages I received are located below. 

 

 

"You don't have access to any other accounts yet. Contact an account owner to get access." 

 

"As a protective measure, eBay requires you enable Two Step Verification on your account before continuing to use Multi-user account permissions."

 

"If you do not turn on Two-Step Verification, your permissions may be temporarily disabled."

 

 

https://www.ebay.com/help/account/multiuser-account-access/multiuser-account-access?id=5197

 

 

I attempted both but it seems to be an error message( "We ran into a problem. Please retry.")

 

 

Any help will be greatly appreciated. 🙂

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