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Hello, thank you for your help. I would lik to know if its ok to ask a buyer for their email address

My content is art prints which are Digitally delivered.  

 Ebay messages does not allow large or more than 5 images upload at a time. 

I would like to know, if there is any setting in Ebay where I can store zipped files for buyers to do automatic digital download after payment is received? 

 

 Thank you for your help.  

 

Message 1 of 7
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6 REPLIES 6

Re: Hello, thank you for your help. I would lik to know if its ok to ask a buyer for their email add

That could be an issue.  Have you verified that you are allowed to sell these on Ebay?

 

https://www.ebay.com/help/policies/prohibited-restricted-items/electronically-delivered-items-policy...

 

 


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 2 of 7
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Re: Hello, thank you for your help. I would lik to know if its ok to ask a buyer for their email add

Thank you for your reply, I have completely read the link and all the hyperlinks provided , I could not find a link to verify that I'm eligible to sell  digital items. 

   I respect and am in full compliance with ebay seller policies. 

  Kindly help me in how to become a verified seller for digital art prints. 

Where can I fill out details for an approval. 

Thank you.

Message 3 of 7
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Re: Hello, thank you for your help. I would lik to know if its ok to ask a buyer for their email add

You're actually not in full compliance right now.  You're selling digital delivery items in the wrong category currently, which is a major violation and you are risking your account by continuing to sell them currently.

 

Sellers need to be eBay approved to list electronically delivered items outside of the Everything Else > Information Products category
Sellers not approved by eBay to list electronically delivered items need to list their items in the Everything Else > Information Products category in the classified ad format

 

I would recommend you take down your current listings.

Volunteer Community Mentor | Posting ID
Message 4 of 7
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Re: Hello, thank you for your help. I would lik to know if its ok to ask a buyer for their email add

Hello thank you for letting me know. 

 I did not write that correctly. 

I mean I respect and would like to be in full compliance with the ebay policies.  I am new here . 

Please check if this listing is now in the correct category, if yes I will change all. 

 

Thank you so much for your help. 

 

https://www.ebay.com/itm/187017752775?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=pvz-nhjmrre&sss...

Message 5 of 7
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Re: Hello, thank you for your help. I would lik to know if its ok to ask a buyer for their email add

When I select

Category: Everything Else

Sub Category: Information Products

There is no Classified Ad Format . 

Please help. 

 

In Category when I search for classified ad format : I got a few selections, I selected one from there. 

 

Message 6 of 7
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Re: Hello, thank you for your help. I would lik to know if its ok to ask a buyer for their email add

Thank you for the feedback, 

I spoke to a very helpful and detail oriented ebay representative- in detail. He went over my listings and helped me make relevant changes. 

 

Thank you for your help Ebay Community!! 

Message 7 of 7
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