05-12-2023 10:05 AM
Yes, I sent a message some days ago wondering why it says that I am no longer backed by Ebays' money back guarantee.
I just decided to check my payment methods and noticed that there are 2 credit cards listed that are not mine. I deleted one but the other one is till there. I
didn't know if I should leave it and have Ebay check it out or should I delete it? I changed my password just now. That is why I think that it keep telling me that I am no longer backed by Ebay's money back guarantee. I have never tried to use Ebay's money back guarantee until last week. I don't know what to do. Thanks
05-12-2023 10:44 AM
If you think someone has gained unauthorized access to your account, see here:
https://www.ebay.com/help/account/protecting-account/get-help-hacked-account?id=4196
05-16-2023 07:54 AM
Thank you for the help. As it turned out I was not hacked. All is good. Thanks Ebay.
05-16-2023 08:18 AM
Glad to hear that! You are very welcome.
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