HOW TO CANCEL A SALE

[bonjoursavon]

I ALREADY CANCEL THE SALE, EVEN THOUGH I HAVE A MESSAGE THAT THE ITEM IS SOLD AND I HAVE TO SHIP IT TO THE BUYER. THERE IS NO WAY TO CONTACT IN PERSON THE CUSTOMER CARE ON EBAY, SO IF ANYBODY CAN HELP I THANK YOU

[disneyshopper]

I don't see that you have sold anything under this user ID.  Did you cancel the sale as Out of Stock/damaged?

[bonjoursavon]

Hi

Yes I cancel the sale with the reason damaged and out of stock, but I also don't see as CANCELLED

I don't know what else can I do? 

Do you have a good customer serice phone nr?

Thank you