04-16-2022 11:18 PM
I am a bit lost, just opened this account and added 25+ Items to sell i just not got a message saying i need to reactivate my account and all my auctions i posted got deleted with "This listing has been canceled as it did not follow our policy. See "My Messages" for more details." then I go to my messages click on it and its empty with no explanation what to do. so, I am a bit lost. any help??
04-16-2022 11:29 PM
I don't know, that is a pretty important message for you to be able to read. I've never heard anyone complain that they came in blank. You are going to need to contact Ebay as there was something in all your listings that breached one or more listing rules.
You need to make sure you understand what you did wrong so that you don't do it again because if you keep trying to post them without finding out the details, after a few times of you trying to do this, they will ultimately freeze your account.
So try to go look at that message or messages again. If the information finally pops in, come back and share what it says so we can help you. If you still can't get the body of the emails, you need to contact Ebay.
https://twitter.com/askebay?lang=en
https://www.facebook.com/eBayForBusiness/
If when you use the link below you can only get to the Automated Assistant, type AGENT in the box and hit enter. You will then get more options.
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851
For the Payment Team
https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&&...
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