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Global shipping do not see the option

Trying to sign up for global shipping. on the Shipping Preferences page eBay International Shipping showing enrolled.

 

on the Shipping Preferences page shows no global shipping. when I edit the Shipping policy i see no option for global shipping. 

 

Don't know what to try next

 
Message 1 of 6
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5 REPLIES 5

Re: Global shipping do not see the option

@case310350   You are enrolled in eBay International Shipping Program.  I can tell because it's active on your listings that qualify.

 

For example this item> 

https://www.ebay.com/itm/235388190656

 

As long as you are not offering to ship directly to a buyer internationally then the items that qualify will have EIS shipping.   

 

The following requirements apply to items shipped through eBay International Shipping:

 

Items are physically located in the US and listed on eBay.com


Items are eligible for export and the cost doesn't exceed $2500 USD


Packages should not exceed:
44 lbs. billable weight for every country except Canada (maximum billable weight for Canada is 66 lbs.)


48 inches in length, 118 inches in length + girth (Girth = 2 x width + 2 x height)

 

There are also category restrictions that you can see on this page:

https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/ebay-international-shippin...

 

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

Message 2 of 6
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Re: Global shipping do not see the option

my understanding is international shipping is not the same as global shipping

Message 3 of 6
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Re: Global shipping do not see the option

@case310350.  The Global Shipping Program was discontinued and replaced with the eBay International Shipping Program.        Don't confuse it with seller direct international shipping, I think that the name is a bit confusing. 

 

Similar restrictions on package sizes etc but better seller protection since eBay refunds buyers for all EIS  Money Back Guarantee refund requests out of their pocket,  even not as described refunds.   

 

You have a lot of large items.   That's why it doesn't apply to those listings but it does to your smaller items.   

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

Message 4 of 6
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Re: Global shipping do not see the option

so dumb question how do i tell which items are covered and which ones are not?

Message 5 of 6
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Re: Global shipping do not see the option

@case310350.  There's never a dumb question.  

 

On a computer go to the shipping tab.  You'll see a list of countries that the item ships to.  Or if you click on the drop down for countries you can select a country and see how shipping will cost. 

 

Like I said though the large items won't qualify.  

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

Message 6 of 6
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