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‎11-01-2021 07:36 AM
I recently had a customer ask if I would sell an item to them and ship it internationally. I thought this would be a great time to try our hand with the Global Shipping Program. I checked all the details for enrollment, and I found that I am eligible and enrolled. Unfortunately, when I revise the item to use the Global Shipping Program, it does not show the item as eligible for international shipping. I can't figure out what I am doing wrong. Any help would be greatly appreciated. Here is the listing.
Thanks
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Re: Global Shipping Program Help
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‎11-01-2021 04:50 PM
OK, I think you would have to opt out, then use the link I sent to start from scratch. I am opted out right now, so that is why I got the screen with apply to current. So that is one way to get there.
The other is to use bulk edit to add it to your existing listings - see the video in the link I sent below for a guide on how to get there.
eBay member since 2001.
Re: Global Shipping Program Help
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‎11-01-2021 07:43 AM
Maybe you didn't give it enough time to update - I see international shipping to lots of countries.
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Re: Global Shipping Program Help
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‎11-01-2021 08:09 AM
Thank you for the reply!
With everything I read, there was no mention of a time restriction. I will wait and see what happens.
Thanks again.
Re: Global Shipping Program Help
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‎11-01-2021 08:19 AM
Changes always take a little time to register. But I will say now I only see it active on the power cords, and that items shows a revision to the shipping today.
When you enrolled in the GSP, did you click apply to active?
https://www.ebay.com/prf/GspOptIn
eBay member since 2001.
Re: Global Shipping Program Help
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‎11-01-2021 03:42 PM
Thank you for taking the time to look! I really appreciate it. I checked out the link that you posted. There is nothing to select for applying to an active listing.
This is what I see:
Thanks again,
Re: Global Shipping Program Help
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‎11-01-2021 04:29 PM
Try starting from this page - https://www.ebay.com/ship/prf
When you click edit by GSP, there should be a popup asking if you want to apply it to current listings.
eBay member since 2001.
Re: Global Shipping Program Help
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‎11-01-2021 04:37 PM
I found a good video that shows you how to add gsp to existing listings, if the start point above doesn't help.
https://www.a2xaccounting.com/blog/ebay-global-shipping-program/
If you go to the 2 minute point in the video, it shows you how to use bulk edit to revise your active items.
eBay member since 2001.
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‎11-01-2021 04:46 PM
I went through the link you provided, and it went to this page:
I selected edit, and it went to this page again:
I chatted with the eBay customer service people but didn't get anywhere. I also messaged the customer that inquired and asked if she could see the International Shipping option. She said she couldn't and to message her when I got it figured out. Unfortunately, it's not looking too good at this point.
Thanks again for all your help.
Re: Global Shipping Program Help
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‎11-01-2021 04:50 PM
OK, I think you would have to opt out, then use the link I sent to start from scratch. I am opted out right now, so that is why I got the screen with apply to current. So that is one way to get there.
The other is to use bulk edit to add it to your existing listings - see the video in the link I sent below for a guide on how to get there.
eBay member since 2001.
Re: Global Shipping Program Help
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‎11-01-2021 07:03 PM
Thank you for all of your help! I opted out of the GSP for now. I will opt back in a few days and see what happens.
Thanks again. You've been amazing!