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Global Shipping Program Help

I recently had a customer ask if I would sell an item to them and ship it internationally.  I thought this would be a great time to try our hand with the Global Shipping Program.   I checked all the details for enrollment, and I found that I am eligible and enrolled.  Unfortunately, when I revise the item to use the Global Shipping Program, it does not show the item as eligible for international shipping.  I can't figure out what I am doing wrong.  Any help would be greatly appreciated.   Here is the listing.

 

Thanks

Message 1 of 10
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Re: Global Shipping Program Help

OK, I think you would have to opt out, then use the link I sent to start from scratch.  I am opted out right now, so that is why I got the screen with apply to current.  So that is one way to get there.

 

The other is to use bulk edit to add it to your existing listings - see the video in the link I sent below for a guide on how to get there.

wooden_flower Volunteer Community Mentor.
eBay member since 2001.

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Message 9 of 10
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Re: Global Shipping Program Help

Maybe you didn't give it enough time to update - I see international shipping to lots of countries.

wooden_flower Volunteer Community Mentor.
eBay member since 2001.

Message 2 of 10
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Re: Global Shipping Program Help

Thank you for the reply! 

 

With everything I read, there was no mention of a time restriction.   I will wait and see what happens.

 

Thanks again.

Message 3 of 10
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Re: Global Shipping Program Help

Changes always take a little time to register.  But I will say now I only see it active on the power cords, and that items shows a revision to the shipping today.

 

When you enrolled in the GSP, did you click apply to active?

 

https://www.ebay.com/prf/GspOptIn

 

 

 

wooden_flower Volunteer Community Mentor.
eBay member since 2001.

Message 4 of 10
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Re: Global Shipping Program Help

Thank you for taking the time to look!  I really appreciate it.  I checked out the link that you posted.  There is nothing to select for applying to an active listing.  

 

This is what I see:

 

eBay GSP.jpg

 

Thanks again,

Message 5 of 10
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Re: Global Shipping Program Help

Try starting from this page - https://www.ebay.com/ship/prf

 

When you click edit by GSP, there should be a popup asking if you want to apply it to current listings.

 

wooden_flower Volunteer Community Mentor.
eBay member since 2001.

Message 6 of 10
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Re: Global Shipping Program Help

I found a good video that shows you how to add gsp to existing listings, if the start point above doesn't help.

 

https://www.a2xaccounting.com/blog/ebay-global-shipping-program/

 

If you go to the 2 minute point in the video, it shows you how to use bulk edit to revise your active items.

wooden_flower Volunteer Community Mentor.
eBay member since 2001.

Message 7 of 10
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Re: Global Shipping Program Help

I went through the link you provided, and it went to this page:

 

eBay 2.jpg

 

I selected edit, and it went to this page again:

 

eBay GSP.jpg

 

I chatted with the eBay customer service people but didn't get anywhere.  I also messaged the customer that inquired and asked if she could see the International Shipping option.  She said she couldn't and to message her when I got it figured out.  Unfortunately, it's not looking too good at this point.

Thanks again for all your help.  

Message 8 of 10
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Re: Global Shipping Program Help

OK, I think you would have to opt out, then use the link I sent to start from scratch.  I am opted out right now, so that is why I got the screen with apply to current.  So that is one way to get there.

 

The other is to use bulk edit to add it to your existing listings - see the video in the link I sent below for a guide on how to get there.

wooden_flower Volunteer Community Mentor.
eBay member since 2001.

Message 9 of 10
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Re: Global Shipping Program Help

Thank you for all of your help!  I opted out of the GSP for now.  I will opt back in a few days and see what happens.

Thanks again.  You've been amazing!

Message 10 of 10
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