Getting an agent

[havicharle-0]

Why is it so hard to chat with an agent right now. The dam AI assistance only giving me the option for an agent to call and they never do. It's so frustating right, so I'm wondering if I'm doing something 

[disneyshopper]

To contact Ebay Customer Service, use this link and click on "Have us call you" or "Chat with us":

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

Customer Service is open 5:00am to 9:30pm Pacific time.

Check your spam filter.

[mr_lincoln]

Hi @havicharle-0 

-If your issue is not on the account level you can ask questions here, we are volunteer Buyers and sellers who support other members using eBay.

-It is a busy time of year for everyone so maybe they are back up but you can try to request a call back from them here: eBay Customer Service

[eburtonlab · Accepted solution]

Your location or your phone provider may be preventing a call back.

If you are unable to get a call back, you may be able to contact eBay via social media:

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/