Free returns

[lonus-ge5bzo]

I was supposed to get a free shipping label to return my item and when I got the label and opened it up it said they cannot send free label as item was too bulky 

[wooden_flower]

Ask customer service for assistance - they can direct the seller to send you the money to pay for the return shipping.

To speak to customer service, use the link on the left side of this page “have us call you” - https://www.ebay.com/help/contact_us?id=4002&st=10
 
If you don't see 'have us call you' right under the chat link, click chat.  Then at the bottom of the chat topics, click more, then click contact an agent.