cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fraud and theft

IMG_7507.png

 Hi, this item i buy ?! it’s fake? and the seller , it’s fraudulent, can check all my messages send to him not respond, plus, no have any details for tracking number, please. I ask to help ,thanks

Message 1 of 2
latest reply
1 REPLY 1

Re: Fraud and theft

Go to My ebay > Purchase History and select RETURN THIS ITEM.  You have up to 30 days from receipt of the item. For the reason, select Not as Described.  You will need to click on More actions. The seller will have 3 days to reply.  If no reply, then click the link to Ask ebay to step in.  If the seller accepts the return, he is responsible for supplying a prepaid shipping label.  Print out the label, affix it to the box, and make sure the carrier scans the label.  Once tracking shows DELIVERED back to the seller, he has 2 days to refund you.  If no refund, go back to the case and click Ask ebay to step in, to force the refund.

 

If it has been more than 30 days since receipt of the item, file a Returns Request with Paypal if that is how you paid. Paypal accepts cases within 180 days from the transaction. As a last resort, contact your credit card issuer if that is how you paid.

 

disneyshopper
Volunteer Community Member

Message 2 of 2
latest reply