First timer

[rapda-62]

Hello. I'm sure this has come up any number of times but perhaps someone can help talk me down off of this bad feeling I've got from my first ever sell. The guy just responded a bit too fast. I barely hit the "submit" button before he jumped all over the item. I was frankly a bit shocked.

I did a google search on his address and it's a UPS store all the way cross country. I'm east coast, he's LA.

OK, so somebody anybody tell me how this guy cannot get my item, say he never got it, and then not pay?

Or when is the transaction finished? When it's "delivered" by the USPS or when he says he's "received" the item? Because that's a hole big enough for a Mack truck to drive through. He can of course say he didn't receive the item, get the item and his money back. What is the trigger for me getting paid? His "receiving" or the USPS "delivering"?

[lady_madonna]

@rapda-62 

The $22 that was deducted was your Ebay selling fees.

[mr_lincoln]

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@rapda-62 wrote:

OK, so far so good I guess. Ebay deposited $108 into my account. Not sure where the $22 went from the listed price of $130 but again....so far so good.

Now I got to figure out how to send another item that apparently I have to pay shipping charges for. Not sure why because I listed both items together but apparently didn't do it the same way both times.

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@rapda-62 

You are doing what is called learning the ropes.  Don't be afraid to tool around the eBay site to see what you can find and where things are.  When you create a listing you set up the Shipping section and select Calculated so Buyers pay YOU to ship the item.  Make sure your weight and box dimensions are enough to cover what you will actually ship.  

As @lady_madonna mentioned, the $ 22 was your Selling Fees, read about Selling Fees here:  Selling fees | eBay

[rapda-62]

OK, sold another bomber style jacket. So far so good I guess. Now I need some tips for selling a cooler. It's top of the line YETI worth $275 that I willing to let go cheap. The problem and the tips I'd appreciate is how to ship the item anywhere without it costing so **bleep** much. Should I add the shipping charges into the asking price, should I have the buyer worry about paying for shipping? I've checked with the USPS and I think the cheapest to send it to the other coast is something like $73.

My instincts tell me I should just list it for what I want and let the buyer worry about the shipping. Someone right next door , or someone on the opposite coast, or anywhere in between, might want to buy it. So, let them worry about paying the shipping?

[mr_lincoln]

@rapda-62 

I use Calculated shipping on all my items except those rare items that I won't ship and offer Local Pick up on.  Calculated shipping means the Buyer pays.  If you build $ 73 into the item cost just to cover the longest shipping run you might miss selling to Buyers in closer shipping zones where the cost could half that price ... 

You can ADD Local pick up too if you want and maybe someone locally would be willing to come get it to save shipping.

Price the cooler at the price you want for it, let Buyers see what it will cost them with the Calculated setting. 

[rapda-62]

Thanks for that tip and it makes sense to me to have the buyer pay shipping because it could go anywhere in the US. I'll take my time around the buttons to make sure that I use "Calculated". That "local pickup" might be a bit advanced for me right now but I'll tool around trying to investigate it. That'd save a lot for sure.

Thanks.

[rapda-62]

Not much interest in the cooler I have yet. I reduced the price so we'll see. Ebay wants me to do something called "promoting" I think it's called. Guess I'll take a look at whats involved with that.

[rapda-62]

OK got someone that claims some interest. But they want to send me a FedEx label to use. I'll look around and see if Ebay covers that but I was under the impression using Ebay meant you used USPS. Any input on this?

***OK did some reading and FedEx is a Ebay "carrier" and is used. I think I'll give it a shot. But if FedEx is intergrated why doesn't this guy use it? From the little I understand it seems he wants to mail me the FedEx label to then use. 

[lady_madonna]

@rapda-62 

Someone that "claims some interest" cannot dictate your shipping terms.

You adhere to your shipping method you have stated on your listing. In your listing you state "Standard USPS ground advantage", so you stick with that.

[rapda-62]

Oh boy and here I was about to do it. Could it be he has some special rate with FedEx that lets him save money and that's why he wants to use FedEx? I mean I don't care who the shipper is really. As long as I get paid for my item in the end. I think I've just been using the "defaults" for everything so far so I think USPS is the default? I'd hate to lose a sale because of a difference in shipper I think.

[lady_madonna]

@rapda-62 

YOU are the seller. You adhere to your terms.

You cannot use a FedEx label the buyer sends to you. You will lose your seller protection.

[rapda-62]

Aha. Ok thanks for that. I thought it sounded a bit hinkey. FedEx is fully intergrated from what I've been reading I'll ask him why we just don't use the normal ways built in already for use. Thanks.

[rapda-62]

Had a very weird experience trying to sell this cooler. A very nice one. Yeti Tundra 35. Some guy contacted me and told me I was charging too much for shipping and showed an image file of my cooler with a shipping price that I can't see. The price I've got is way less than what he says. So either somethings wrong or he's trying to scam me.

[rapda-62]

OK, I got ripped off and not sure right now how or by whom. I think it was Ebay. I'm going to contact customer service and perhaps they can explain what I'm reading thats saying the buyer paid shipping and I paid for the shpping label. Isn't that like both of us paying? Did I do something wrong? Did the seller do something? 

And the friggin fees. Ebay got around $50 involving two different "fees" they charged. Not feeling good right now about this deal with the cooler.

[lady_madonna]

@rapda-62 

Buyer pays YOU for your shipping charges. YOU pay to ship the item. It should even out if you correctly entered the shipping charges. You were NOT "ripped off".

Ebay selling fees are based on the total of 3 things...price of item + shipping charges + sales tax. In most categories the fees are 13.25% based on total amount of the sale.