10-27-2021 05:19 AM
Do the stars mean anything?
I made a mistake leaving feedback on 1 or possibly 2 recent feedback I left.
I left a good comment, really appreciated the seller, but realized after I hit the button, I only left 1 star. I would have left 5, but I made a mistake.
I called, well, you can't do that anymore, so, someone called me, and I tried to explain that I wanted to make sure the seller (s) received all 5 stars, because they were really great!
I was told that it was positive feedback, and basically the stars didn't matter, so there's no reason to change it but you could ask the seller to submit a change feedback request.
I let her know that I didn't want to bring their seller rating down from my mistake, because they are great sellers, and I would just like to give them all the stars.
Do they even matter? As a somewhat seller. it seems like it hurts my ratings if there are low stars on a transaction.
What is real, and can I fix my mistake?
10-27-2021 05:25 AM
I just don't want to hurt anyone's score because of a mistake, but the phone representative pretty much let me know that it doesn't matter and there's not anything I can really do about it
10-27-2021 05:47 AM
< I was told ... you could ask the seller to submit a change feedback request >
You were told wrong. Sellers cannot even submit a feedback change request for a positive feedback, and if you think about it, why would they want to. The DSR's (the stars) can't be changed, not even with a feedback change request. You haven't done any actual harm to the seller, and you can't remedy it anyway, so don't worry about it. Just be careful from now on.
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