09-10-2021 04:36 AM
I’m a new seller and two items purchased within hours of each other used the same name but different accounts. I looked up addresses and one is for a Walmart. The other is also questionable and in a different city. Both items are awaiting payment and no contact. Should I cancel and re list ? How to avoid this in the future ?
09-10-2021 04:48 AM
You can cancel easily when a buyer doesn't pay. Wait 4 days.
You can cancel easily when a buyer has a weird address.
https://www.ebay.com/help/selling/getting-paid/sellers-can-cancel-order?id=4136
You can block a buyer.
https://www.ebay.com/help/selling/resolving-buyer-issues/blocking-buyer-ebay?id=4082
You can set buyer requirements, to avoid problems in the future.
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