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Eday started a return on the wrong thing

I wanted to return a mouth piece but eday started a return on the shoes I ordered

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Eday started a return on the wrong thing

@pamelgarriso_0   It sounds like you selected the wrong item by mistake.  

 

You can close that return request and then file a return for the correct item.   It's important to your seller that you close the request so that there funds are no longer frozen from the sale.  

 

Here's how to close a request>  

Close a return request

If you've changed your mind and no longer want to return your item, it's easy to cancel your request. Here's how:

  1. Go to your Purchases and find the item.
  2. From the More actions dropdown menu, select See request details and then Close your request.
  3. Select your reason for closing the return from the dropdown, and add details if you want to.
  4. Select Confirm.

 

Then go to your purchase history here>  https://www.ebay.com/mye/myebay/purchase  select more actions drop down menu next to the item and select return this item.

Comics-scifi_collectibles Is a Volunteer Community Mentor.
I have been a seller since 2003

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