Eday started a return on the wrong thing
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04-10-2024 07:40 PM
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Eday started a return on the wrong thing
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04-10-2024 07:49 PM
@pamelgarriso_0 It sounds like you selected the wrong item by mistake.
You can close that return request and then file a return for the correct item. It's important to your seller that you close the request so that there funds are no longer frozen from the sale.
Here's how to close a request>
Close a return request
If you've changed your mind and no longer want to return your item, it's easy to cancel your request. Here's how:
- Go to your Purchases and find the item.
- From the More actions dropdown menu, select See request details and then Close your request.
- Select your reason for closing the return from the dropdown, and add details if you want to.
- Select Confirm.
Then go to your purchase history here> https://www.ebay.com/mye/myebay/purchase select more actions drop down menu next to the item and select return this item.
I have been a seller since 2003
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