eBay

gypsyantheraea.llc · ‎07-03-2021

ebay continues to request fees in error. Got to the point I was disgusted with their inability to correct the issue and temoved all my items for sale.. They refunded the amount and then immediately started requesting fees again when no transactions occurred. Then they said I owed $48.12 but took $50 out of my bank account... The errors are ongoing.. If they do this to many others the money collected fraudulently is substantial..To make matters worse customer service is inconsistent and contradictory to their previous decisions & replies...Anyone else experience these problems??

house*of*paws · ‎07-03-2021

Hi @gypsyantheraea.llc

Since you're fairly new to selling ... I'm wondering whether you are aware that the SELLER needs to take action to get their fees refunded when a buyer doesn't pay.

Since eBay doesn't know whether an item might have been 'picked up' and paid for in cash ... eBay doesn't refund fees unless a seller lets them know (by filing a case/cancellation) that the buyer hasn't paid.