cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ebay system errors

eBay's system has been making several errors in the last few month. The latest error was when purchasing a shipping label I received the error "System Processing error, please try again." I did got a label and attached to the outgoing order. Then when I check the payout status I noticed I had been charged for 2 shipping labels. eBay says not their problem. You have to wait 14 to 21 days. When I originally reported the error to Customer Service I was told it would be 2 to 3 days before the refund would be issued. eBay now is taking no responsibility for their system errors. I have been a member for over 25 years. I am strongly considering leaving as I do not deal with organizations that do not take responsibility for their errors.

Message 1 of 3
latest reply
2 REPLIES 2

Ebay system errors

https://www.ebay.com/ship/lmng/labels-history/my-ebay

 

You have 28 days from date of printing to void the label. The USPS will credit your account in 2-3 weeks when they have determined the label was never used.

 

disneyshopper
Volunteer Community Member

Message 2 of 3
latest reply

Ebay system errors

ebay's web site has consistently become laden with errors over the past few months. Yet, they take no responsibility those known admitted errors. I have been a member of ebay for 25 years, in the last year or so they have consistently gone down hill.

Message 3 of 3
latest reply