Ebay is not updating my return process

[depewrich]

I recently returned an item that didn't match the description.  The return was shipped and tracking shows it has been delivered.

But when I check on the status, it says I need to take action and ship it back before the end date.  It's only been 2 days since it was delivered so no refund yet.  

Is this a glitch I should be concerned with?

[comics-scifi-collectibles]

@depewrich   I recommend contacting customer service if the case is saying that you need to ship still.  

Here's how to contact eBay customer service:

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back

If you are located outside of US or Canada then you will need to use the Chat option or Social Media

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://twitter.com/askebay
https://www.facebook.com/eBay/