Ebay, Issued Refund, when not Requested. No live support.

[jlseagull2]

An item was late being received.   I pointed this out.  The seller responded a bit late, but explained that there was personal issue, and was checking into it.  A day later, for no actual reason, EBAY does a Refund.  I want item, not refund.   Ebay's "automated" support, doesn't help.  It said it "agreed" with refund.   Except I DIDN'T ask for a refund. I was inquiring on the mailing delay.  No EBAY live support is available, and even if I did get to them, I expect a drone wouldn't understand the concern.

[disneyshopper]

If you reported to ebay that you had not received the item, and the seller did not provide a tracking number showing the item was Delivered, if the seller does not upload the tracking number, or issue a full refund, then ebay will refund your payment.  ebay cannot force the seller to ship.