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Duplicate shipping label

I printed 2 shipping labels by accident, my customer has received her order and I can seem to get a refund on the extra shipping label, I've tried several times to cancel it and I'm not able to, what can I do?

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Re: Duplicate shipping label

If the 2 shipping labels have different tracking numbers, you have 28 days to do the following:

 

https://www.ebay.com/lbr/labels-history/seller-hub

Locate the label, click the down-arrow, click Cancel/void label.

 

The USPS will credit your account in 2-3 weeks after they have determined the label was never used.

 

disneyshopper
Volunteer Community Member

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