03-10-2025 01:46 PM
I printed 2 shipping labels by accident, my customer has received her order and I can seem to get a refund on the extra shipping label, I've tried several times to cancel it and I'm not able to, what can I do?
03-10-2025 03:54 PM
If the 2 shipping labels have different tracking numbers, you have 28 days to do the following:
https://www.ebay.com/lbr/labels-history/seller-hub
Locate the label, click the down-arrow, click Cancel/void label.
The USPS will credit your account in 2-3 weeks after they have determined the label was never used.
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