05-03-2024 11:35 AM
Does Return refund include shipping cost I paid to get the item to me? For example, a baseball card cost me $10 plus $5 for shipping for a total of $15. My return request is accepted by the seller but I need to pay the postage back to the seller which is only 73 cents. Will the seller refund me my $15 I spent or just $10?
05-03-2024 11:49 AM
It depends on the reason for the return. Since you are paying the return shipping, I assume it was something like ‘I don’t like it’ or ‘I found a better price’ - this is called buyer’s remorse. In this case, you do not get your original shipping refunded - just the item price.
When you return an item for being not as described, damaged, or something else wrong with it, then the seller would pay the return shipping and would have to refund your original shipping.
05-07-2024 06:12 PM
Solved. Thank you all for the explanation.
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.