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Declaration Form

As a Seller what Customer Service email should the Declaration Form be sent to...?? 

This is for Seller Protection on a returned item that is disputed.

 

Thanks for your response

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Re: Declaration Form

@stonehousestore   We do not have any email addresses to share.   

 

I would recommend sending it to social media.  The agents on social media are more experienced and will make sure it ends up in the right dept or will be able to provide the contact information you need.  


If you have a North American phone number, you can select the option to have eBay call you.

(If you don't have a +1 phone number, then use the human chat option or social media instead.)

1 . https://www.ebay.com/help/account/contact-ebay/contact-ebay?id=4379&st=12&pos=1&query=Contact%20eBay...

Scroll to the bottom of the screen, click "contact us".   Drill down to the topic you need assistance with.  

When the chat box pops up if live help is needed click "see more" then click "contact an agent". This bypasses the chatbot and you can either chat with or get a call back from a real person.

If you are using a cell phone turn off the spam filter or it may block the call back

2. Or you can also contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.

https://twitter.com/askebay
https://www.facebook.com/eBay/

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

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